Puppy Loss Coverage Guarantee
What is covered?
Puppy guarantees your puppy against fatal viruses, or sicknesses for seven (7) days which includes Distemper, Hepatitis, Canine Adenovirus II, Leptospirosis, Para influenza, and Parvovirus.
Should the vet for any reason state that the puppy is in bad health within (3) days, a puppy replacement will be made, or if there are no puppies available, a full refund will be issued upon receipt of the puppy within 7 days. Buyer is responsible for all transportation cost.
2. This guarantee covers your puppy until two (2) years of age against death caused by genetic or congenital reason.
3. This guarantee covers your puppy against fatal and life altering congenital and genetic diseases which adversely affect the health of the animal. This includes: Aortic Stenosis, Mitral Valvular Disease, Patent Ductus Arteriosus, Tricuspid Valve Dysplaysia, Persistant Right Aortic Arch, Hypoadrenocorticism, Hypothyroidism, Cerebellar Degeneration, Cervical Vertebral Instability, Esophageal Hypomobility, Espohageal Achalasia, Exocrine Pancreatic Insufficiency, Pemphigus, Bullous Pemphigoid, Distichiasis, Enophthalmos, Microphthalmia, Progressive Retinal Atrophy, Retinal Dysplasia, Lymphedema, Von Willebrand Disease, Renal Dysplasia, Cryptorchidism, Core Myopathy, Craniomandibular Osteopathy, Elbow DysplasiaOsteochondrosis of the Medial Condyle, Elbow Dysplaysia-Ununited Annoneal Process, Mytonia, Panosteitis, Multiple Cartilaginous Exostoses, Premature Closure of the Ulna, Anasarca, Color Dilution Alopecia, Follicular Dysplasia, Zinc Responsive Dermatosis, And Prognathism.heart failure, spine, and liver problems.
4. The guarantee covers your dog against severe luxating patellas, severe hip and elbow dysplasia which hampers the dog’s movement and natural gait and requires surgery to correct until two (2) years of age.
Making a guarantee claim
We believe that a beloved dog you’ve lost cannot be replaced. We can, however, ease your pain by offering another puppy. In such event you may choose another puppy of equivalent value from our website within six months of the tragic event. You are only responsible for the total transportation cost of the new puppy. Legacy Kennels does not require, but may reserve the right to have the dog in question sent back at your expense.
1. The official report - written up with the clinic’s official headed paper and signed by the veterinarian - including the dog’s date of birth, registered name/number, must be scanned and emailed or faxed to us within 24 hours after the examination. The report must be clear and precise stating the symptoms, exact problem, severity and the test(s) that have been done, i.e.: x-ray, ultrasound, blood test, etc. A second (2nd) official licensed veterinarian’s report from another independent clinic may also be required. Clear digital photos and/or video may also be requested to verify a problem. Before any claim is granted Legacy Kennel’s licensed veterinarian or a specialist will have to view and approve the validity of the claim.
2. In the event of death, an necropsy report is required to ascertain reason.
3. In case of severe elbow or hip dysplasia, the radiograph should be permanently identified in the film emulsion with micro-chip number, registered name and/or number, date of birth, name of the veterinarian or hospital making the film and the date of the radiograph taken. • If said puppy has been confirmed with genetic hip dysplasia, dilated cardiomyopathy, and/or patellar luxation, Buyer must provide Breeder with veterinarian statement. Veterinarian statement must state the severity of the condition, and the future quality of life for said puppy. A replacement puppy will be given, upon availability. Buyer shall be responsible for all transportation costs for replacement puppy. Replacement puppy will be subject to its own health guarantee. No cash refund will be given.
What is not covered?
1. Coccidia, giardia, kennel cough, cold, pneumonia and other bacterial diseases are not covered.
2. Diseases which are not life threatening and do not adversely affect the health of the animal are not covered by this guarantee. Such diseases are cherry eye, mange, bladder stones, inverted eye-lids, inverted tails, testicle problems and skin allergies.
3. Legacy Kennels cannot be held responsible for veterinarian fees or costs. As a dog owner, you are aware that owning a puppy means visits to the veterinarian and understand that you will be responsible for all payments.
Veterinarian care including vaccines, de-worming and heart worm treatment plus regular checkups are all part of owning a puppy and small problems should be treated before escalating into bigger ones. The guarantee will not cover neglect or improper care by the owner!
